Return Policy

Return Policy

At Nurse Couture, we strive to provide our customers with exceptional products and services. If you are not completely satisfied with your purchase, please review our return policy below:

Eligibility for Returns:

We offer the following shipping options:

• Eligibility for Returns
• Products must be in their original condition, unused, and with all tags and packaging intact.
• Please ensure that any returned items are free from odors, stains, or damage.

How to Initiate a Return:

1. Contact our customer service team at support@nursecouture.com to obtain a Return Authorization Number (RAN).
2. Pack the item securely and include a copy of your original receipt and the RAN.
3. Ship the item to the following address:
   Nurse Couture Returns
   [Insert Return Address Here]

Return Shipping Costs:

• Customers are responsible for the cost of return shipping unless the return is due to a mistake on our part (e.g., wrong item shipped).
• We recommend using a trackable shipping service or purchasing shipping insurance for returns. We cannot guarantee that we will receive your returned item.

  Refunds:

• Once we receive your returned item, we will inspect it and notify you of the approval or rejection of your refund.
• Approved refunds will be processed and credited to your original payment method within 7-10 business days.

Order Tracking

• Once your order has shipped, you will receive a confirmation email with a tracking number. You can use this number to track your shipment on our website or the carrier’s site

Exchanges

If you wish to exchange an item for a different size or color, please initiate a return as outlined above and place a new order for the desired item.

Non-Returnable Items:

Certain items are non-returnable, including personalized or custom-made products, final sale items, and gift cards.

Defective or Damaged Items:

If you receive a defective or damaged item, please contact our customer service team immediately with a description of the issue and photographs if possible. We will arrange for a replacement or refund as appropriate.

Contact Us:

If you have any questions regarding our return policy, please do not hesitate to reach out to our customer service team at support@nursecouture.com or call us at [Insert Phone Number Here].